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Terms of Service

Terms for purchasing and using Intrinsic Prism testing and guidance.

AgreementsPrivacy PolicyTerms of ServiceRequest for Lab ResultsMedical Information AuthorizationRefund Policy

1. Acceptance

By using the site, enrolling, or purchasing, you agree to these Terms and the incorporated policies and authorizations. If you do not agree, do not submit enrollment information or purchase a test.

2. Eligibility and accurate information

You must provide complete and accurate identity, contact, testing-country, delivery, and health-related information. Availability depends on laboratory, clinician, regulatory, and shipping requirements.

3. The service

Intrinsic Prism offers at-home toxin testing, reports, educational interpretation, and optional clinician guidance. The service is not emergency care and does not replace diagnosis or treatment by your own licensed clinician.

4. Orders and results

You request testing by completing enrollment, providing required authorizations, purchasing the test, and submitting a valid specimen. Results depend on specimen quality, transport, laboratory processing, and clinical review. Retesting may be required if a specimen cannot be processed.

5. Payment

The Intrinsic Prism Comprehensive Toxin Test is purchased at the price displayed before payment. Stripe processes payment. Taxes, shipping adjustments, and optional services are disclosed where applicable.

6. HSA and FSA

Intrinsic Prism can provide an itemized invoice. Eligibility and reimbursement decisions are made by your plan administrator and are not guaranteed.

7. No medical guarantee

Testing can provide useful information but does not identify every exposure or condition. Do not delay urgent care or change medications based only on website content or a test report.

8. Acceptable use

You may not misuse the site, interfere with security, submit another person's information without authority, scrape protected content, or use reports for unlawful purposes.

9. Intellectual property

The Intrinsic Prism site, branding, reports, explanatory content, and software are protected by applicable intellectual-property laws. Personal use of your own report is permitted.

10. Limitation and changes

To the extent permitted by law, services are provided subject to the limitations disclosed at purchase and in these Terms. We may update these Terms prospectively and will post the effective date.

11. Contact

Contact Intrinsic Prism through the support channel on this site with questions about these Terms.